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The CCA mail-in assistance program utilizes two forms: (1) Mail-In/Drop Off Taxpayer Assistance Form; and (2) Exemption Certificate. These two forms in conjunction will be able to provide the necessary assistance to taxpayers for the upcoming filing season. The top of the Taxpayer Assistance Form is set up similarly to the standard Individual Tax Form. Fill out the forms with as much information you can, and provide the necessary documents listed via mail-in or drop off. An Auditor from CCA will complete your tax return and reach out to you if they have any questions. Should they have any questions, CCA is requesting you provide a phone number where you can be reached. Once the tax return has been completed, CCA will mail you a copy of the completed tax return as well as a tax bill if applicable.
Forms can be dropped off at the Clayton Government Center at the corner of Old Salem and Taywood Roads. Residents may fill out a form and attach their tax information and mail them to CCA who will then prepare their taxes and mail them back. If residents are not comfortable mailing the forms to CCA they can drop them at the City Building and a CCA representative will collect them on the following Thursdays:
Anything beyond the due date of the return (April 15) should be mailed directly to either the Cleveland or Hamilton Office, as they will need a confirmed postmark date for anything past April 15, 2021.
Or, you have the option of mailing them to CCA at the following address:
CCA-Division of Taxation
Attn: 2020 Taxpayer Assistance
345 High Street, Suite 310
Hamilton, OH 45011
Mail-In/Drop Off Taxpayer Assistance Form