The taxpayer assistance is by appointment only. Taxpayers can schedule an appointment by calling (216) 857-3174. The dates and times are listed below:
- Tuesday, March 10, 2026 9:00 am to 3:00 pm
- Tuesday, March 24, 2026 9:00 am to 3:00 pm
- Tuesday, April 7, 2026 9:00 am to 3:00 pm
Municipal income tax assistance is also available by submitting the attached taxpayer assistance form and necessary documents to one of CCA's Drop-Box locations. Tax forms are also available online at https://www.ccaohio.gov/tax-forms
CCA's website is ccaohio.gov